- The institution of Insurance Ombudsman was created by the Government of India vide its notification dated 11th November, 1998 to handle complaints of aggrieved insured persons.
- Claimants who could not get their complaints redressed by insurers may get in touch with the Ombudsman relevant to their states.
- Details of Ombudsmen can be obtained from IRDA’s website www.irdaindia.org or from any insurer’s office.
(C. S Rao) Date:11th February, 2005 .
Chairman,IRDA
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